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User Research Recruiting: Finding the Right Participants

May 9, 2025 1 min read 14 People Read

Recruiting the right participants is critical to gathering meaningful research insights. No matter how well-designed your study, the wrong participants will yield misleading results.

Essential participant recruitment strategies:

  • Screener development: Creating effective qualification questions
  • Recruitment channels: Finding participants through multiple sources
  • Incentive structure: Offering appropriate compensation
  • Diversity considerations: Ensuring representative sample groups
  • Scheduling logistics: Making participation convenient
  • Ethical considerations: Informed consent and privacy protection

Participant sources to consider:

  • Customer database: Existing users with product familiarity
  • Intercept recruiting: Finding users in context
  • Panel services: Pre-screened research participants
  • Social media: Targeting specific demographics
  • Guerrilla recruiting: Public environment testing
  • Professional recruiters: Specialized participant sourcing

Common recruiting pitfalls to avoid:

  • Selection bias: Over-representing certain user types
  • Professional participants: People who frequently join studies
  • Leading screener questions: Questions that telegraph "right" answers
  • Homogeneous samples: Missing important user segments
  • Insufficient incentives: Undervaluing participant time
  • Last-minute recruiting: Rushing leads to poor participant fit

Recruiting best practices:

  • Recruit 20% more participants than needed (expect no-shows)
  • Create clear participant profiles based on research goals
  • Use plain language in recruitment materials
  • Screen for articulation and comfort with the research format
  • Document recruitment process for improving future research

Remember: The quality of your research insights depends directly on the quality of your participants.